This Privacy Policy describes how Nurse Green, LLC (the “Site” or “we”) collects, uses, and
discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our
privacy practices, or would like to make a complaint, please contact us here
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the
Site, and information necessary to process your purchases. We may also collect additional
information if you contact us for customer support. In this Privacy Policy, we refer to any
information about an identifiable individual (including the information below) as “Personal
Information”. See the list below for more information about what Personal Information we collect and
why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage
to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web
beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor, Google, Nurse Green LLC social media
profiles(i.e. facebook, instagram, etc.).
Personal Information collected: version of web browser, IP address, time zone, cookie information,
what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to fulfill our contract, to process
your payment information, and provide you with invoices and/or order confirmations, communicate with
you, screen our orders for potential risk or fraud, and when in line with the preferences you have
shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor.
Personal Information collected: name, billing address, shipping address, payment information
(including credit card numbers), email address, and phone number.
Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected from you
Disclosure for a business purpose: shared with our processor and Nurse Green, LLC.
Personal Information collected: name, email, phone number and order information
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect
Personal Information from children. If you are the parent or guardian and believe your child has
provided us with Personal Information, please contact us at the address above to request
deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and
fulfill our contracts with you, as described above. For example:
We may share your Personal Information to comply with applicable laws and regulations, to respond to
a subpoena, search warrant or other lawful request for information we receive, or to otherwise
protect our rights.
We may share your information with our advertising partners to provide targeted advertisements or
marketing communications we believe may be of interest to you.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or
marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more
about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads
on other websites with our advertising partners. We collect and share some of this information
directly with our advertising partners, and in some cases through the use of cookies or other
similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising
Initiative’s (“NAI”) educational page at
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by contacting us at the address
above.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products
for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on
new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records
unless and until you ask us to erase this information. For more information on your right of
erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a legal effect
on you or otherwise significantly affects you.
We DO engage in fully automated decision-making that has a legal or otherwise significant effect
using customer data.
Our processor uses limited automated decision-making to prevent fraud that does not have a legal or
otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist
persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist
persists for a small number of days.
Your rights
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold
about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your
Personal Information be corrected, updated, or erased. If you would like to exercise these rights,
please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please
contact us at the address above.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you
visit our Site. We use a number of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make your browsing experience better by
allowing the website to remember your actions and preferences (such as login and region selection).
This means you don’t have to re-enter this information each time you return to the site or browse
from one page to another. Cookies also provide information on how people use the website, for
instance whether it’s their first time visiting or if they are a frequent visitor.
We use cookies to optimize your experience on our Site and to provide our services.
The length of time that a cookie remains on your computer or mobile device depends on whether it is
a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent
cookies last until they expire or are deleted. Most of the cookies we use are persistent and will
expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking
cookies can negatively impact your user experience and parts of our website may no longer be fully
accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies
through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more
information on how to modify your browser settings or how to block, manage or filter cookies can be
found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information
with third parties such as our advertising partners. To exercise your rights or opt-out of certain
uses of your information by these parties, please follow the instructions in the “Behavioural
Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not
Track” signals, we do not alter our data collection and usage practices when we detect such a signal
from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using
the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority.